We, at Memo Dev Team (“Memo Dev Team”, “we” or “us”), are committed to respecting your privacy and the integrity and security of your personal data.
This Privacy Policy applies to all other sites or online services that is owned or operated by Memo Dev Team, all mobile games published by Memo Dev Team, Memo Dev Team games that can be played through third party platforms (collectively “Services”) We reserve the right to change our practices and this Privacy Policy at any time. Each time a user accesses our Services the current version of the Privacy Policy applies, and you agree that the personal data we collect will be subject to the Privacy Policy, as updated. We encourage you to check this page regularly so that you know our current practices.
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What Data We Collect
The personal data we collect will depend on the circumstances and the Services you are using. We collect data in three ways: (a) data you provide to us; (b) data we collect automatically; and (c) data we collect from our partners.
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Data you provide to us
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Contact information (such as name and email address)
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Your messages to the Services (such as chat logs and player support tickets)
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Limited and tokenized payment information may be collected when making a purchase
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Other data you choose to give us
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Data we collect automatically
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Data about your game progress
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Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
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Data about your device, such as device name and operating system, browser type and language
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General location data
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Precise geo-location data (GPS, with your consent)
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Data about your use of the Services, such as gameplay data and your interactions with other players inside the Services
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Why Do We Collect Your Data
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To make the Services work
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To make the Services more suitable for our players
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To provide a great Services to our players, we have a legitimate interest to collect and process necessary data to:
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Develop and improve the Services and player experience
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Manage our relationship with you
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Provide social features as part of the Services
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Customize your Services experience
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Respond to your comments and questions and provide player support
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Provide you our offers in the Services
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Send you related information, such as updates, security alerts, and support messages
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Enable you to communicate with other players
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To show personalized advertisements
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To keep the Services safe and fair
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Your Rights and Options
Opt-out of targeted advertising
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You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “limit ad tracking” (Apple iOS) or “opt-out of interest based ads” (Android).
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For personalized in-game offers opt-out, you can use the options provided in the game settings.
Access the personal data we hold about you
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If you request, we will provide you a copy of your personal data in an electronic format.
Opt-out of marketing emails and other direct marketing
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You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
Your other rights
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You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. You may also contact your local data protection authority within the EEA for unresolved complaints.
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How Do We Protect Your Data
Security Safeguards
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In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data retention
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We keep your information only so long as we need it to provide our Services to you and fulfill the purposes described in this Privacy Policy. We do periodic status checks to review when personal data needs to be deleted. However, as we process your personal data for various purposes, the actual period for which the personal data will be stored will depend on the circumstances. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.
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Age Limits
We appreciate the need to provide extra privacy protections to users who are children. Our Services are intended for use only by those aged 13 and over. We do not knowingly collect personal information from children under 13 years of age. In order to request the deletion of personal data, for any reason, please use the in-app support feature in our Services or contact us at the address provided below and we will take reasonable measures to promptly delete such personal data from our records.
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Contact us
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, you can contact us at [email protected]
Have questions or feedback?
Reach out to us anytime at [email protected].
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